What to Do During an Emergency House Lockout — Before We Arrive
The first few minutes of a house lockout can feel chaotic, but there are a few safe, sensible steps to take while you wait for our team. Start by checking every point of entry — a secondary door, a basement egress, or a garage side entrance may be unlocked. If you have a trusted neighbor, family member, or property manager with a spare key, now is the time to call them. Do not attempt to force a window open, remove a door hinge, or use improvised tools on the lock itself; these approaches almost always cause damage to the frame, the hardware, or the door itself, and they can create security vulnerabilities that are expensive to fix afterward. Your safety and your home's structural integrity matter more than saving a few minutes.
Once you've confirmed that no easy legitimate option is available, call (201) 485-3403. Our dispatch team answers around the clock — nights, weekends, and holidays included — and we'll give you an honest ETA based on where our nearest mobile technician is at that moment. In most cases across Emerson and the immediate area, we arrive ready to work, not just ready to quote.
